Check out these testimonials by Everdry customers. If you're satisfied with our services, please feel free to submit a testimonial today!
Gene & Kelly Chichestet
We have owned and lived in our house for 35 years and have never had any water in our basement. In April we had so much rain in our area the water started coming into the basement and we ended up with 3 to 4 inches of water. We worked for hours to try and clear up the water and it just kept running in. We contacted Everdry and with in 2 days we were contacted by Frank Nicolazzo and set up an in home meeting to go over fixing the water issue. Everdry presented us with several methods to fix our problem. We decided on the repair method and with in a week we were contacted by the repair team. Tony and his crew showed up and went right to work with outside and inside repairs. They took great care to cover any items we still had in the basement to protect them from dust and dirt. Tony and his crew worked for 3 days and we're able to complete the install. They completed the install in a timely and professional matter. Tony and his crew were very respectful and professional. We had a fuel tank that needed to be moved out to complete the job after they were done. Cody returned after the tank was moved out and completed the rest of the repairs inside the basement. After the job was complete they cleaned up the basement and their outside work area. We have had lots of rain since the repairs were completed and the basement is completely dry. We would highly recommend Everdry for anyone that was basement water issues. Very professional and top notch business.
Hemlock, NY
Bischoping
Needed sum pump replaced, Jason got the pump back up and running in less than 2 hours. Great followup very satisfied.
North Chili, NY
Mary Anne Menzies-Cummings
Like to thank Darryl and his crew for a job well done. your time and being very courteous was greatly appreciated. Also thanks for explaining the work you were doing step by step. Highly recommend this company.
Pittsford, NY
Tom Welsher
Webster, NY
Daniel Letzring
They did the work agreed to as expected and even were able to complete the job weeks before we were scheduled. Happy to have a waterproof basement now!
Rochester, NY
jacob boylan
Everdry is awesome! We had our basement done by these guys almost ten years ago and it is just like the day they finished it... dry as a bone. We called last week because of some water spraying out of the pump incorrectly (sounded different than usual). Anyway we called around 3:30 pm and by 4:30 pm nick was at my house fixing the problem which was a faulty valve. Nick was awesome! Very professional, right on the time that he told me, very friendly( not grumpy cause he had to come out at the end of the day lol) great attitude and had it fixed fast. I would recommend everdry water proofing to anybody and everyone who has a damp/wet basement. Thanks Nick! Yur the man!!!
Rochester NY, NY
Michael Lynch
Fairport, NY
MZ
Rochester, NY
A.U.
Our experience with Everdry has been positive from the beginning to the end. All of the staff was very polite. The foreman on the job, Nick, explained all of what the job entailed and answered any questions that we had. After the job started, all staff was very good about explaining what was going on and why they were doing it. All the staff was very directed to get the job done in a timely fashion.
We would like to thank the staff, Nick, Will, Mitchell, Angel, and Raheim for all their hard work and effort to finish this job in the cold weather. They worked with my husband to help with any concerns or questions that he had. We would gladly recommend the staff for this labor intensive job.
Macedon, NY
S.H.
I must say, I had some doubts as to whether this was absolutely necessary after living here for 43 years without any sump pumps and water issues. It was the mildew smell that had me call Everdry for tests. I wanted the basement done over anyways so I went with the plan. What a big job! Richard and his crew really seemed to know what they where doing. And, such hard workers, and so pleasant, all of them. Richard explained often what they where doing and showed me also. Office staff was good to work with, reassuring me this was going to make a difference. Jessica, the supervisor, came out several times to check in.
Rochester, NY
R.M.
I can only speak about the two employees who worked all day. Both Angel and Nick were polite, efficient and respectful of all aspects of the job. They were also mindful of my concerns. Nick and Angel were excellent workers. They were very, very helpful. They did everything to satisfy us. Nick even mopped the basement floors and John was here the day they finished the job. He made sure we were pleased. I would high recommend this company and especially Nick and Angel. Thank you.
Cheektownaga, NY
D.S.
It hasn't even been a month since the Everdry team finished waterproofing my basement and it was put to the test this past week with over 5" of rain in about 3 days. My basement is dry for the first time in 20 years! The only downfall is the cost, but if my basement stays dry it will be worth it! The job was completed in 3 days and the team was very professional and courteous. Keith explained everything that was being done as they went along. The crew cleaned up as they went along and the site looked better when they were done than it did when they started! Prior to the waterproofing the water just poured right into my basement - it was wet all of the time. I could not store anything down there without fear of it being ruined. I'm looking forward to having usable space in my basement for a change! I hope to be able to post in the spring and many springs to come, that my basement is still dry!
Auburn, NY
D.N
We just had Everdry Waterproofing of Upstate New York finish our basement this week. They were very prompt, professional, and courteous. They were very vigilant about keeping our house as neat as possible while keeping the dust & debris to a minimum. We appreciated the fact that they cleaned up at the end of each day. Keith was very good about keeping us informed about the plans of the day, as well as the progress at the end of the day. They finished our job on time & we felt very well taken care of. We would highly recommend Everdry to anyone looking for help with handling their wet basement needs and like the fact that we can transfer the warranty if we ever choose to sell our house.
Rochester, NY
B.W.
Joe was very thorough and professional in his explanation of the work to be accomplished. He went over the options we could decide on and included us in each decision. Unfortunately, the rain forced to outside work to end early, but Joe made us aware of how we could speed up the process for the next day. When Joe called us to the basement to see the amount of water that was being released by the drain holes drilled in the bottom of the foundation blocks, I was amazed! The whole crew was friendly and willing to show us what they were working on.
Bloomfield, NY
E.G.
We had our basement waterproofed years ago, but recently needed to call about our backup battery. Due to our conflicting schedules we set up an appointment several weeks away. Mari told me she would call when an earlier opening was available. We really didn't think we would hear from her, but within a week an inspector called and came to our home. Jerry was knowledgeable, professional, and efficient in explaining our problem, and providing us with a solution.
Rochester, NY
J.R.
Thank you Everdry for everything starting with your salesman, Mr. Chris Haley, to the office staff and the crew, who all worked so hard and diligently. I am satisfied with the work. I will refer people. May God Bless you all!
Rochester, NY
G.F.
I was very pleased with the EverDry experience, from the sales rep to the office staff. Everyone seemed eager to help. Written materials were very helpful and follow-up questions were treated respectively. No question seemed too crazy. The crew that came to complete the project was very polite and considerate. I felt comfortable with them at the house. They arrived on time, worked steadily and kept me informed of their progress. i would recommend EverDry.
Rochster, NY
Y.P.
The team that worked on our crawlspace was very professional and informative. They showed us as each step was performed and explained as it was completed. We are very satisfied.
Hamlin, NY
J.M.
Our experience with Everdry has been positive. The office personal kept us up-to-date on our appointment times. The Everdry work crew that came to my house were courteous and professional. The crew foreman, Nick, kept his crew on task and everyone work neatly and efficiently. We are very happy with our Everdry system and will be glad to recommend Everdry to friends with water problems in their basements.
Lockport, NY
L.I.
I have struggled with water in my basement since the purchase of my home in 2006. Eventually, it was discovered that I had a mold problem. The initial contact with salesman was a positive experience. No high pressure. The situation was determined and a plan of attack was given. I have to say the added assurance of a warranty that my basement would not be wet ever again was a huge bonus. I was excited to get started. A schedule was set for January. Due to lousy weather and an abundance of snow, I expected delays! This did not happen. The crew showed up on time, with smiles on their faces, ready to tackle the work needed to be done. The work crew was positive, courteous, and informed me every step of the way as to the progress being made. The crew was here about 4 days. It was a very messy job being done in not so great conditions. I never heard anything but positive, and when they were done, my home was left clean (no debris or tools left behind and my basement floor was clean). Even some bushes that had to be dug up on the outside of my home were put back. Boy, I was surprised by that!! I can say with absolute surety, that I would recommend EverDry services to anyone in need. The system is amazing and I can't thank them enough for removing one huge problem from my home. Thank you EveryDry a thousand times.
Rochester, NY

